Ever
have those times when you’ve been trying really hard to find
something but it remains elusive? You know in your heart and soul
that it is there but, for whatever reason, you are blind to it. And
then, out of the blue, it comes into sharp focus and becomes so clear
you wonder where your head has been. This occurs periodically in my
search for kindness and happened a few weeks ago as I stepped out of my van to
run into the Pig for some groceries.
Some
movement caught my eye and there in front of the pharmacy I saw
something which nearly brought tears to my eyes. A car was parked in
the special needs stall and there was this man in a white clinical
jacket leaning in the driver’s window. Then he took something
(prescription bottle I believe) from the driver, turned and went into
the pharmacy. Of course you know who it is, Milton’s own
pharmacist, Rick Mullen.
WOW!
How often in this world of ours do you see this level of service and
kindness? Sadly very seldom. The pharmacist, not a tech, not a
receptionist, but the pharmacist, comes to the parking lot to speak
with a customer with physical issues which prevented easily getting
into the pharmacy and then back to the car. In our world of often
abysmal retail service, what I witnessed was incredible.
However,
if you know Rick, you know that this is who he is. As I mulled this
over, I remembered all the little acts of kindness Pharmacist Rick
has extended to me over the years. Not only that, his staff behaves
in the same way. Hmm, I wonder where they learned this. On occasion,
I need to deal with a larger, chain type pharmacy. I am usually
treated adequately but I don’t feel cared for like I do with Rick
and his staff. Thank you, Rick and your Mercy Milton Pharmacy
Partners for being a beacon of caring and kindness in our everyday
lives. You inspire the rest of us to kick our game up a notch.
#KINDNESS#WAM
